We are so confident that you are going to be wowed by the durability and love the convenience that Gator Hooks bring to your home, garage, workshop and office that we have a free “no questions asked” return and refund policy within 60 days of purchase. 

• Email Gator customer service your order number at: info@gatormagnetics.com within 60 days of your purchase and we will email back a shipping label for you to use to send your Gator product back to us

• Upon receiving your returned product we will notify you that a full refund will be issued to the original form of payment

• Return requests received by Gator Magnetics on purchases past 60 days of purchase require the customer to pay for shipping. Please ship your Gator product along with proof of purchase to:

Motion Mechanisms

Attn: Customer Service

4571 W County Road J

Shoreview, MN 55126

• Upon receiving your returned product we will notify you that a full refund will be issued to the original form of payment after determining that the product was defective due to a manufacturing defect and not misuse of the product (see warranty page).